By: Anne Bachrach
Communication is everything in business and in all of our relationships. Honestly, how else would people communicate? In order to enjoy an agreeable business and personal discussion, the communication level has to be excellent. How does one communicate effectively? Simply put, say what you mean, say it clearly, and say it with respect.
Step 1: Establish Trust
Some people naturally distrust other people, because they do not know what the other one is thinking. Therefore, the sooner that you come out and say what you want, the sooner you can begin establishing trust. If you sense that someone is especially apprehensive, then you could go try and reassure him or her that you are not a threat. As you can guess, this doesn’t always work, so don’t waste time trying to change someone’s mind. Instead, continue being cordial and ethical and hope that your professionalism and consistency eventually wins them over – assuming you want to win them over. There are some you may not want as clients or even associates.
Step 2: Speak Clearly and Concisely
Speaking clearly can sometimes be a problem since not everyone actually takes the time to improve in diction or word usage. For the best results, try practicing speaking in front of a mirror and recording yourself for playback. The last prerequisite is respect. Never disrespect someone that you just met. First impressions never really go away, so make an effort to present yourself as a confident and respectful business associate. If all you have to say is, “Blah,” don’t say “Blah, Blah.”
Step 3: Recognize Problems in Communication
What are some of the most common barriers in effective communication? For starters, there is language, or word usage. One cannot always assume that what sounds benevolent to you would strike others the same way. People can easily misinterpret or even distort a statement’s original meaning. It is wise to avoid saying anything questionable that might confuse a listener, or inadvertently provoke a negative reaction. Sarcasm and humor can also be difficult to get across. Humor should be fairly obvious and nothing too droll, or else one could easily take offense to a flippant statement.
to be continued…
Anne Bachrach is president of the California based accountability coaching firm, A.M. Enterprises. By utilizing her powerful processes, Anne’s clients learn how to maximize their talents and experience a great quality of life. Her fresh approach to business is a much-needed change for stagnant businesses. For more information, go to her website at http://www.AccountabilityCoach.com.
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