Gathering information is a key human activity. We need information to solve problems, learn, aid our decision making processes and get more acquainted with life around us.
Questioning is the key to gaining more information. Without the right Questioning Skills, interpersonal communication can fail. We all ask and are asked different questions at different times. Being an effective communicator isn’t all about your good command of the language. It goes way beyond that. Effective communication encompasses verbal skills, para verbal skills, non verbal skills, listening skills, questioning skills and a whole lot more.
Let us take Questioning skills at the office, shall we? Do you see the relevance of always seeking to know more? Are you aware of the importance of adding to your knowledge pool? Do you realise that effective communication is paramount in all life’s endeavours? Well if you answered yes, then how often and how well do you question the events and happenings around you?
A learner is by nature a questioner. If there is a drive in an individual to increase skills, knowledge or understanding, it is driven by doubt, curiosity, puzzlement and uncertainty. This drive is then focused through questions that the learner formulates and actively seeks answers to. They may be simple questions that seek clear facts or complex questions that probe deep into concepts, beliefs and understanding.
To get the most out of your questions, you need to learn the art. It is a skill which must be acquired. To be an effective communicator is no walk in the park. It is a skill which must be learnt, acquired and constantly used. Questioning is no different. In asking questions, it is essential that you use correct English. State your misunderstanding; state what you know and then what you don’t know. It is very essential that you are confident and desire to know. Your use of correct English will leave no room for misunderstanding especially if you also hit the nail on the head. Like all communication techniques, it pays to be brief and concise.
Questions can be open or closed. While the former gives the answerer room to illustrate and explain, the latter simply needs a yes or no answer. Therefore to keep a conversation running and also get the most of questions if asked, open questions are the key. Closed questions however could be used when rounding up or summarising as the case may be.
Regardless of whatever type of questions you are are asking, do you constantly ask or are you ‘cool’ about being in the dark lest you be called dumb? According to Charles P. Steinmetz who said and I quote ‘There are no foolish questions, and no man has become a fool until he stops asking questions’
So go all out. Acquire the right Questioning skills, utilize them and soar as you were created to. Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning – Albert Einstein.
- 7 Steps To Effective Communication That Gets Results (2) (kxw1.wordpress.com)
- How To Communicate Effectively At Work (forbes.com)
- My perception of effective professional communication with web design (tmiller100.wordpress.com)
- How Effective Are Your Communication Skills? (healthstream.typepad.com)
- 5 key – but neglected – skills for success (money.cnn.com)
- Five New Ways to Ask the Traditional Interview Questions (staples.com)
- Communicating Properly (hillaryochoa.wordpress.com)